Shark Navigator Lift Away Brush Not Spinning

The shark navigator lift away brush may not be spinning due to a clogged brush roll or a faulty belt. The shark navigator lift away is a popular vacuum cleaner that many households use to keep their floors clean.

However, at times, the brush roll may stop spinning, causing the vacuum to lose its suction power and leaving behind debris. This issue can be caused by a clogged brush roll or a broken belt, affecting the vacuum’s performance. If you encounter this problem, before calling a technician, you can troubleshoot the issue by checking the brush roll and belt.

By doing so, you can prevent the need for a costly repair and have your shark navigator performing at its best in no time.

Shark Navigator Lift Away Brush Not Spinning


Reasons Why The Brush Roll Isn’T Spinning

If you’re facing an issue with your shark navigator lift away brush not spinning, there could be a few reasons why. Below we have outlined the most common reasons why your brush roll may not be spinning and what you can do to identify and fix the problem.

Tangled Or Clogged Brush Roll

A common cause of the brush roll not spinning is a tangled or clogged brush roll. Here’s what to do if you suspect this might be the issue:

  • Turn off the vacuum and unplug it from the power source.
  • Locate the brush roll and carefully remove it from the vacuum.
  • Inspect the brush roll for any tangles or debris that might be preventing it from spinning.
  • If tangles or debris are present, clean them out using scissors or a comb.

Identifying A Tangled Brush Roll

Here are some signs to look out for that indicate your brush roll is tangled:

  • The vacuum cleaner doesn’t pick up dirt or debris effectively.
  • The brush roll has stopped spinning completely.
  • You hear a grinding or squeaking noise when you use the vacuum cleaner.

Removing Debris From The Brush Roll

If you’ve identified that there is debris or tangles in your brush roll, follow these steps to remove it:

  • Using scissors or a comb, carefully remove any hair, string, or other debris that has wrapped around the brush roll.
  • Check the ends of the brush roll to make sure no debris is stuck in the bearings.
  • Reassemble the brush roll in the vacuum cleaner and test to see if it is now spinning as it should be.

Broken Belt

Another cause of the brush roll not spinning could be a broken belt. Here are some symptoms to look out for to help identify if this is the problem:

  • The brush roll doesn’t spin at all.
  • You can see that the belt is visibly worn or broken.

Symptoms Of A Broken Belt

If you suspect a broken belt may be causing your brush roll not to spin, here are some symptoms to look out for:

  • You hear a thumping noise coming from the vacuum cleaner.
  • The vacuum cleaner picks up debris, but the brush roll does not spin.

How To Replace The Belt

Replacing a broken belt is a straightforward process. Here’s how to do it:

  • Unplug the vacuum and turn it over.
  • Locate the brush roll and take note of its position.
  • Remove the cover that protects the beater bar/belt.
  • Using a screwdriver, release the beater bar and remove it from the vacuum.
  • Take off the old belt and replace it with a new one.
  • Thread the new belt onto the brush roll, ensuring it’s properly aligned.
  • Replace the beater bar and cover, making sure everything is secure.
  • Turn on the vacuum cleaner and test it to see if the brush roll now spins.

Are you experiencing issues with your Shark vacuum cleaner? Here is a comprehensive guide to troubleshooting your Shark vacuum cleaner, providing solutions to a wide range of problems, from A to Z, along with over 20 possible solutions.

Faulty Motor

If neither of the above solutions works, the issue could be a faulty motor. Here are some symptoms that indicate a faulty motor:

  • The vacuum cleaner is not suctioning effectively.
  • The brush roll doesn’t spin at all.

Symptoms Of A Faulty Motor

Here are some things to look out for to see if a faulty motor might be the problem:

  • You hear a burning or electrical smell.
  • The vacuum cleaner produces smoke or sparks.

How To Test The Motor

If you suspect that a faulty motor may be causing the brush roll not to spin, you can perform a simple test to determine if this is the case. Here’s how:

  • Turn off and unplug the vacuum cleaner.
  • Locate the motor and brush roll and disconnect them from the vacuum.
  • Plug the vacuum cleaner back in and turn it on.
  • Use a voltmeter to check the motor for any electrical activity.
  • If there is no activity, then the motor is faulty and will need to be replaced.

Troubleshooting Tips For The Shark Navigator Lift Away Brush Not Spinning

Shark Navigator Lift Away Brush Not Spinning: Troubleshooting Tips

Is your shark navigator lift away brush not spinning? Don’t worry; you can troubleshoot the issue with these simple steps.

Resetting The Brush Roll Button

One of the easiest solutions to the problem is resetting the brush roll button.

Location Of The Brush Roll Button

The button is usually located on the device’s head.

How To Reset The Button

To reset, turn off the vacuum and press the button down and hold for approximately 10 seconds.

Cleaning Or Replacing The Filters

Dirty or clogged filters can cause the brush roll to stop spinning.

The Role Of Filters In Brush Roll Operation

Filters play a crucial role in the shark navigator lift away’s brush roll operation. They help prevent dust and debris from getting stuck in the brush roll’s gears and causing damage.

Steps To Clean Or Replace Filters

  • Turn off and unplug the vacuum
  • Locate the filters; there is a pre-motor foam filter and a post-motor hepa filter
  • Remove the filters, and follow the specific cleaning instructions in your user manual
  • If your filters are damaged or too dirty, replace them

Checking For Blockages In Other Areas Of The Vacuum Cleaner

Blockages in other areas of the vacuum cleaner can prevent the brush roll from spinning.

Common Areas For Blockages

Check the hose, wand, and dust cup for any blockages.

How To Remove Blockages

Use a long, thin object, such as a coat hanger, to remove the blockages. Make sure to avoid damaging the vacuum’s internal parts.

With these simple troubleshooting tips, you’ll be able to get your shark navigator lift away brush rolling again in no time. Remember to maintain your vacuum regularly to prevent any future issues.

Frequently Asked Questions

Can The Shark Navigator Lift Away Brush Roll Be Disabled?

If you prefer to clean your carpets without using the brush roll, you may disable it. The brush roll can be stopped by switching the device off or by lifting away the canister. Here’s how:

  • Turn off the vacuum cleaner first.
  • Locate the brush roll button on the nozzle head.
  • Press the button while pulling out the brush roll.
  • Once the brush roll is out, you can check if there is any obstruction or debris affecting its performance.
  • Clean the brush roll with a soft brush or replace it if necessary.
  • Reinsert the brush roll firmly and press down until you hear a click.

What Can Cause The Shark Navigator Lift Away Brush Roll To Spin Too Slowly?

If you notice that the brush roll is turning too slowly, there may be a few reasons:

  • There may be debris or hair tangled around the brush roll that is causing it to slow down. Lift away the canister and manually remove any obstruction from the brush roll.
  • The vacuum cleaner may have a clogged filter. Check your filters and clean or replace them as necessary.
  • The brush roll belt may be worn out or damaged and should be replaced. You can visit the shark website or check your manual for instructions on replacing the belt.
  • If none of these solutions resolve the issue, you may need to contact customer service for further assistance.

How Often Should I Clean Or Replace The Filters?

Regular cleaning of the filters will ensure that your shark navigator lift away vacuum cleaner operates with peak performance. Here are some tips:

  • Rinse the foam and felt filters in warm water at least once a month.
  • Allow the filters to air dry completely before reinserting them into the vacuum cleaner.
  • Replace the hepa filter every six months or as recommended by the manufacturer.
  • Make sure you only use genuine shark replacement filters to maintain the quality of the product.

By following these simple maintenance tips, you can ensure that your shark navigator lift away vacuum cleaner continues to operate at its best and deliver top-notch cleaning performance.


Frequently Asked Questions Of Shark Navigator Lift Away Brush Not Spinning

What Should I Do If The Brush On My Shark Navigator Is Not Spinning?

If the brush on your shark navigator isn’t spinning, there are a few things you can try. First, make sure the brush is properly connected, and that there is no debris blocking it. You should also check if the belt is intact and in the right position.

Should I Replace The Belt Of My Shark Navigator If The Brush Isn’T Spinning?

Yes, you should consider replacing the belt if the brush on your shark navigator lift-away isn’t spinning. A damaged or broken belt can prevent the brush from rotating even when it’s properly connected. You can buy a replacement belt online or visit a store that sells shark navigator parts.

How Do I Remove The Brush On My Shark Navigator Lift-Away?

Removing the brush from your shark navigator lift-away is easy. Start by unplugging your machine and then turning it over to expose the brush roller. Loosen the screws or clips that hold the cover in place. Then remove the cover and gently lift the brush roller upward.

What Can I Do If My Shark Navigator Lift-Away Is Not Picking Up Dirt?

If your shark navigator lift-away is not picking up dirt, check if the dustbin is full or if there is any debris blocking the hose or brush. You should also inspect the filters and clean or replace them as necessary.

If these solutions don’t work, you may need to have your machine serviced.

Can I Clean The Brush Of My Shark Navigator Lift-Away With Water?

No, it’s not recommended to clean the brush of your shark navigator lift-away with water. The brush and its components are sensitive and may get damaged if exposed to water. Instead, you can use a dry cloth or brush to clean them gently.


After reading this post, we hope you have found a solution to the problem of your shark navigator lift-away brush not spinning. We have provided a range of troubleshooting tips and tricks, as well as expert advice on what to do if your brush still won’t spin.

Remember, regular maintenance and cleaning is essential for ensuring your shark navigator lift-away continues to function optimally. By following the steps outlined in this post, you can avoid costly repairs and extend the life of your vacuum cleaner. Don’t hesitate to contact shark customer support if you need further assistance or have any questions.

We hope you found this post informative and useful. Happy cleaning!

Daniel Methews
Daniel Methews
Daniel Methews is a cleaning expert with a wealth of experience and knowledge in the field. With his expertise in various cleaning techniques, he has become a trusted specialist in the industry. Daniel's mastery lies in the art of vacuum cleaning, where he excels in utilizing the latest advancements in technology to ensure impeccable results. Additionally, his skills in stain removal are unparalleled, as he possesses an in-depth understanding of different types of stains and the most effective methods to eliminate them. Daniel Methews is dedicated to providing top-notch cleaning solutions, leaving spaces spotless and customers satisfied.

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